Privacy Policy

Privacy Policy for Zenana

We collect name, email, phone, and address for order processing.

We do not sell customer data.

Data is shared only with delivery or payment partners.

For privacy questions: zenanaonline@gmail.com

At Zenana, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or engage with us in any other way.

1. Information We Collect

We may collect and process the following types of personal information:

• Personal Identification Information: Name, email address, phone number, postal address, and other similar contact data.
• Payment Information: Credit card numbers, billing address, and other payment-related details.
• Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: Information about how you use our website, products, and services.
• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Use Your Information

We use your personal information for various purposes, including:

• Processing Transactions: To process your orders and manage your account.
• Customer Service: To respond to your inquiries and provide customer support.
• Marketing and Communications: To send you promotional materials and updates, provided you have opted in to receive such communications.
• Improving Our Services: To understand how our website is used and to improve our products and services.
• Legal Obligations: To comply with any legal obligations or respond to lawful requests by public authorities.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or serving our customers, as long as those parties agree to keep this information confidential.
• Legal Compliance: We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

4. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind 

secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. Additionally, all sensitive/payment information you supply is encrypted via Secure Socket Layer (SSL) technology.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.