At Zenana, we understand that the joy of receiving your purchase promptly and in perfect condition is an essential part of your shopping experience. We're committed to delivering this joy with every order.
Indulge in Zenana's array of products and enjoy complimentary shipping on all orders over Rs. 4,000. For those smaller delights under Rs. 4,000, a nominal fee of Rs. 200 ensures your treasures arrive at your doorstep.
Your time is precious, and we strive to honor it. Zenana promises to dispatch your selections within 3 to 5 working days, provided your address is verified and payment confirmed. Please note that unforeseen circumstances may affect delivery times, but rest assured, we'll keep you informed every step of the way.
We observe weekends and gazetted holidays, focusing on delivering happiness during standard business hours to ensure the highest service level.
Zenana values your satisfaction. Should you decide to cancel your order within 48 hours of placement, we offer a hassle-free cancellation policy for advance payments made via Credit/Debit Card.
Changed your mind after dispatch? We've got you covered. For Credit/Debit Card orders, your refund process will begin as soon as we receive the returned items through our designated courier services.
Upon your package's arrival, a signature will be required. This step ensures your purchases reach you securely and confirms your satisfaction with our delivery.
At Zenana, we're not just about delivering packages; we're about delivering happiness. Shop with us, and let us bring a world of joy straight to your doorstep.
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